Shipping policy
At Little Big Breeds, we strive to provide our customers with a seamless and efficient shipping experience. This Shipping Policy outlines the terms and conditions regarding the shipping of products.
1. Order Processing Time:
Once an order is placed, it will be processed within 10 business days. During peak seasons or promotional periods, processing times may be slightly longer. We will notify you promptly if there are any delays in processing your order.
2. Shipping Methods and Carriers:
We work with reputable shipping carriers to ensure reliable and timely delivery of your orders. The shipping method and carrier used will depend on various factors, including the destination, size, and weight of the package. We may utilize services such as USPS, UPS, FedEx, or DHL, among others.
3. Shipping Costs:
Shipping costs will be calculated based on the destination, size, weight, and shipping method selected. The shipping cost will be displayed at checkout before you complete your purchase. Please note that additional fees, such as customs duties or taxes, may apply for international shipments and are the responsibility of the recipient.
4. Estimated Delivery Time:
The estimated delivery time will depend on the shipping method selected and the destination. Please note that delivery times are approximate and may vary due to factors beyond our control, such as customs clearance, weather conditions, or unforeseen delays. We will provide you with a tracking number once your order has been shipped, allowing you to track the progress of your shipment.
5. International Shipping:
We offer international shipping to select countries. Please ensure that the items you are ordering comply with the customs regulations and import laws of your country. Any customs duties, taxes, or fees imposed by the destination country are the responsibility of the recipient. We are not responsible for any delays or issues that may arise during customs clearance.
6. Order Tracking:
Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier's website or tracking portal. Please allow some time for the tracking information to be updated after the package has been shipped.
7. Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or delivery issues resulting from an incorrect or incomplete address. If you need to make changes to the shipping address after placing an order, please contact our customer support team as soon as possible.
8. Lost or Damaged Packages:
In the rare event that a package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.
If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at support@littlebigbreeds.com. We are here to assist you and provide any necessary information regarding the shipping of your orders.
Last updated: 2/04/2024